Privacy Policy

At JYS Flower, we value your privacy and are committed to protecting your personal information. Any details collected through our website, such as your name, contact information, delivery address, or payment details, are used solely to process orders, provide customer support, and improve our services.

We do not sell, rent, or share your personal information with third parties, except where required to complete your order, comply with legal obligations, or improve service delivery. All payment transactions are handled through secure and trusted payment gateways to ensure your data remains protected.

Your information may be used to communicate order updates, respond to enquiries, and share service-related notifications. We take appropriate security measures to safeguard your data against unauthorized access, alteration, or misuse.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. JYS Flower reserves the right to update this policy as needed, and any changes will be reflected on this page.

variations in color, size, and arrangement style may occur, which adds to their uniqueness. • Any concerns regarding damaged, incorrect, or missing items must be reported within 24 hours of delivery for resolution. • Returns, replacements, or refunds are evaluated on a case-by-case basis and approved only if quality issues are verified. • Order cancellations or changes must be requested before preparation begins; once the flowers are prepared, cancellations are not permitted. • Delivery timelines provided are estimated and may vary due to location, weather conditions, traffic, or other unforeseen factors. • JYS Flower is not responsible for delays caused by incorrect address details or unavailability of the recipient at the delivery location. • Product images displayed are for reference purposes only, and actual floral arrangements may differ slightly due to natural variations. • By placing an order with JYS Flower, customers agree to comply with and be bound by these terms and conditions.